Terms & Conditions

Chage88 Terms & Conditions — Complete Rules for Malaysia's Online Casino Platform

Please read these Terms & Conditions carefully before registering or using any chage88 services. By registering or logging in, you are deemed to have read, understood, and agreed to all terms stated herein.

Last updated: 1 January 2026

Member Eligibility at a Glance

Chage88's Terms clearly state the eligibility requirements for registration — open only to Malaysian citizens or residents aged 18 and above, with one account per person.

Transparent Deposit & Withdrawal Policy

All deposit methods and withdrawal terms are stated openly. No hidden fees, no undisclosed withdrawal limits — what you see is what you get.

Bonus Terms Clearly Stated

Every chage88 bonus comes with explicitly stated rollover terms. No hidden surprises — all bonus conditions are disclosed to you before you accept them.

User Data Protection

Your personal data is fully protected in accordance with the Malaysian Personal Data Protection Act. chage88 does not sell or disclose your information to third parties without your consent.

Responsible Gaming Built In

Chage88's terms encompass our player protection commitments — including deposit limit tools, betting limits, self-exclusion, and support for players who need assistance.

Fair Platform & Licensed RNG

Chage88's terms affirm our commitment to fair play — all games use a Random Number Generator (RNG) that has been audited and certified by an accredited independent body.

Section 1

Introduction & Acceptance of Terms

Welcome to chage88 ("Platform", "we", "chage88"). These Terms & Conditions ("Agreement") constitute a binding agreement between you ("Member", "User") and chage88 regarding the use of all services, products, and features available on the chage88 platform at chage88.ws and all related sites.

By registering a new account, logging into an existing account, or using any part of the chage88 platform — including browsing the site, downloading the app, making deposits, placing bets, or using bonuses — you are deemed to have read, fully understood, and agreed to be bound by all provisions of these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please discontinue your use of the chage88 platform immediately and do not register or log in. chage88 reserves the right to modify, add, or remove any part of these Terms at any time with reasonable notice to members via registered email or in-platform notification.

Important: These terms are valid and binding. By using chage88, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement.
Section 2

Member Eligibility

To register and use chage88 services, you must meet all of the following eligibility requirements:

  • Aged 18 years of age and above at the time of registration.
  • Malaysian citizens, permanent residents, or individuals legally present in a territory where the use of this platform is not prohibited by local law.
  • Has full legal capacity to enter into binding agreements.
  • Has never been removed or banned from the chage88 platform previously.
  • Not holding more than one (1) active account on the chage88 platform at any given time.
  • Not playing in a professional or commercial capacity on behalf of others without chage88's written consent.

Chage88 reserves the right to request identity verification at any time to ensure compliance with these eligibility requirements. Failure to provide the requested verification documents within the stipulated period may result in account suspension or closure.

If there is reasonable suspicion that a member is under 18 years of age, chage88 reserves the right to immediately suspend the account and withhold all pending transactions until age verification is completed.
Section 3

Account Registration

Each user is permitted to hold one (1) account only at chage88. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, devices, or payment methods — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances including winnings.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

  • Full name as per your identity card or passport.
  • A reachable Malaysian active phone number.
  • An active email address that you own.
  • Accurate date of birth.

You are solely responsible for maintaining the confidentiality of your chage88 account username and password. All activities carried out under your account are your responsibility. If you suspect any unauthorised access, please contact the chage88 support team immediately.

Chage88 reserves the right to decline any registration application from any individual without being required to provide a reason.

Section 4

Deposit & Payment

Chage88 accepts deposits via the following payment methods available for the Malaysian market:

  • DuitNow — instant transfers between Malaysian banks
  • FPX (Financial Process Exchange) — including Maybank2u, CIMB Clicks, RHB Online, Hong Leong Bank, Bank Islam, and other Malaysian banks
  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay

The minimum deposit amount is RM 20 per transaction. There is no maximum daily deposit limit for fully verified accounts. Successful deposits are typically credited to your chage88 account within 1 to 5 minutes.

All deposits must be made from an account or payment method registered in the same member's name. Deposits from third parties, joint accounts, or payment methods that cannot be verified as belonging to the member are strictly prohibited and may result in account suspension.

Payment Security: chage88 does not store your bank card details or eWallet passwords. All payments are processed through a secure payment gateway encrypted with 256-bit SSL.

Chage88 does not charge any processing fees for deposits. However, your payment service provider may impose their own charges, which are beyond chage88's control.

Section 5

Withdrawal of Winnings

Withdrawals from your chage88 account are subject to the following conditions:

  • The minimum withdrawal amount is RM 30 per transaction.
  • Withdrawals may only be made to the same payment method used for the most recent deposit — or to any payment method registered under the same member's name.
  • Withdrawals of bonus-related winnings are subject to the rollover requirements stated in the applicable bonus terms.
  • Your first withdrawal requires full identity verification (KYC) before it can be processed.

Withdrawal processing times are as follows:

  • Withdrawals below RM 10,000: Processed within 30 minutes to 2 hours during business hours.
  • Withdrawals between RM 10,000 to RM 50,000: Processed within 2 to 6 business hours upon verification.
  • Withdrawals exceeding RM 50,000: Processed within 1 to 2 business days upon full verification.

Chage88 reserves the right to suspend or withhold any withdrawal that raises suspicion of fraud, money laundering, or a breach of terms until the investigation is concluded. If the investigation confirms a violation, chage88 reserves the right to cancel the withdrawal and close the relevant account.

Section 6

Bonus & Promotions Terms

Chage88 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms stated on the relevant promotions page. General bonus terms are as follows:

  • All bonuses are available to registered and eligible members only, unless otherwise stated.
  • Each promotion has rollover requirement (wagering requirement) that must be met before a withdrawal is approved.
  • Bonuses may not be used in conjunction with other bonuses unless explicitly stated.
  • Chage88 reserves the right to withdraw or void any bonus if abuse, misuse, or a breach of terms is identified.
  • Winnings from free spins may be subject to the maximum withdrawal limit stated in the relevant promotion terms.
  • Bonuses are non-transferable to other members.
Rollover Example: If you receive a RM 100 bonus with a 10x rollover requirement, you must place a total of RM 1,000 in bets before the bonus balance becomes eligible for withdrawal.

Chage88 reserves the right to modify, terminate, or replace any promotion at any time with reasonable notice. Abuse of the bonus system — including opening multiple accounts to claim bonuses repeatedly or using bots or automated software — will result in account closure and forfeiture of all winnings.

Section 7

Game Rules

All games offered on the chage88 platform — including slots, Live Casino, table games, Poker, Sports Betting, e-sports, and jackpot games — are subject to the individual game rules stated within each game.

All games on chage88 use a Random Number Generator (RNG) system that has been audited and certified by an accredited independent body to ensure complete fairness. chage88 does not manipulate or influence the outcome of any game.

In the event of a dispute regarding a game result, chage88's server records shall be final. Should a technical disruption occur while a game is in progress:

  • If a game cannot be completed, the relevant bet will be returned to the member's account.
  • If game results were recorded prior to the interruption, those results are valid and final.
  • Chage88 is not liable for losses caused by a poor internet connection or device issues on the member's end.

For Sports Betting and e-sports, results are based on official outcomes published by the relevant governing body or tournament organiser. If a match is postponed or cancelled, specific terms will apply as stated in the Sports and E-Sports section of the platform.

Section 8

Prohibited Conduct

Chage88 members are strictly prohibited from engaging in the following:

  • Registering more than one account or holding an account on behalf of another person.
  • Using bot software, automation, artificial intelligence, or any tool that provides an unfair advantage in gameplay.
  • Colluding with other players to manipulate game outcomes.
  • Using insider information or information not publicly available to gain an advantage in betting.
  • Using the chage88 platform for money laundering or financing illegal activities.
  • Uploading or transmitting content that is obscene, threatening, harassing, or offensive to other members or staff.
  • Attempting to hack, damage, or disrupt chage88's systems or services.
  • Abusing the bonus system through hedging bets with the intent of securing risk-free profits.

Violation of any of the above rules may result in permanent account suspension or closure, forfeiture of all balances including winnings, and/or appropriate legal action.

Section 9

Account Suspension & Closure

Chage88 reserves the right to suspend or close any member's account without prior notice in the following cases:

  • Violation of any part of these Terms & Conditions.
  • Suspected collusion or fraudulent activity.
  • Failure to complete the identity verification (KYC) process within the stipulated timeframe.
  • Requests from law enforcement authorities.
  • Suspicion of money laundering or financing of illegal activities.

Members may also request voluntary account closure at any time by contacting the chage88 support team. Voluntary closure requests will be processed within 3 business days. Any valid remaining balance will be returned to the member upon completion of a brief review, subject to any outstanding bonus rollover requirements.

In the event of account closure due to a terms violation, chage88 reserves the right to withhold any balance for investigation purposes and is not obligated to return the amount if the violation is substantiated.

Section 10

Privacy & Data Protection

Chage88 is committed to protecting members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal information provided during registration and use of the platform is handled with care and kept secure.

Chage88 collects and processes personal data for the following purposes:

  • Identity verification and account processing.
  • Processing financial transactions and verifying payments.
  • Service communications, notifications, and customer support.
  • Compliance with legal requirements and anti-money laundering regulations.
  • Overall platform improvements and enhanced user experience.

Your data will not be sold to third parties for marketing purposes. For more information on how we handle your data, please refer to our Privacy Policy full terms.

Section 11

Responsible Gaming

Chage88 is fully committed to responsible gambling practices. We provide the following tools to help members manage their playing habits:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
  • Betting Limits: Set a maximum bet amount per session.
  • Loss Limit: Set a loss limit for a specified period.
  • Session Time Limits: Set a time limit on each playing session.
  • Temporary Self-Exclusion: Close your account for a period of 1 week to 6 months.
  • Permanent Self-Exclusion: Permanently close account upon member request.

If you or someone you know needs help with a gambling problem, please contact the Malaysia Problem Gambling Helpline at 03-7956 6333 or visit the Responsible Gaming for further information and support resources.

Gambling is entertainment only. Never bet with money you cannot afford to lose. chage88 is not intended to serve as an alternative source of income.
Section 12

Liability Limit

Chage88 is not liable for any direct, indirect, consequential, or other losses or damages suffered by a member as a result of:

  • Technical disruptions, system downtime, or internet connectivity issues.
  • Any game result that has been validly recorded by the system.
  • Actions by third parties that are beyond chage88's control.
  • Financial losses resulting from the member's own betting decisions.
  • Unauthorised use of a member's account resulting from the member's failure to keep their password confidential.

In all circumstances, chage88's maximum liability to any member shall not exceed the total active deposits made by that member in the 30 days preceding the relevant claim.

Section 13

Amendment of Terms & Conditions

Chage88 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes through:

  • In-platform pop-up notifications upon login.
  • Email to the member's registered email address.
  • Updates to this page will reflect a new "Last Updated" date.

Continued use of the chage88 platform after the effective date of any amendment constitutes acceptance of the revised terms. It is the member's responsibility to review this page periodically to stay informed of the latest terms.

Section 14

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with the use of the chage88 platform shall first be resolved through negotiation between the parties involved.

If negotiations are unsuccessful within 30 days, the dispute may be referred to arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.

For any enquiries regarding these Terms & Conditions, please contact the chage88 support team via:

  • Live Chat on the platform — available 24 hours a day, 7 days a week.
  • Email: support@chage88.ws

We are committed to addressing every complaint fairly, transparently, and as promptly as possible. Your satisfaction as a chage88 member is our top priority.

Key Terms Summary
  • Minimum age: 18 years and above.
  • One account per individual only.
  • Minimum deposit: RM 20 | Minimum withdrawal: RM 30.
  • All bonuses are subject to the rollover requirements stated.
  • The use of bots or automation software is strictly prohibited.
  • Personal data is protected in accordance with Malaysia's PDPA.
📋 ✅ 🛡️ 🎰

Familiar with Our Terms? Let's Get You Started

The chage88 platform operates on a foundation of transparency and integrity. By understanding these Terms & Conditions, you are all set to enjoy a safe, fair, and enjoyable gaming experience.

No registration fee Deposits from RM 20 24/7 BM Support Malaysia eWallet Payment
Bahasa Melayu